Privacy Policy
Your privacy is important to us
Last updated: January 19, 2025
1. Introduction
Arbtr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using Arbtr, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the service.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Profile picture, job title, and other optional profile details
- Content: Decisions, arguments, comments, and other content you create within the platform
- Communications: Messages you send to us for support or feedback
Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken within the service
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
Information from Third Parties
- OAuth Providers: If you sign in using Google or GitHub, we receive your name, email, and profile picture from those services
- Integrations: When you connect third-party services (Slack, GitHub, etc.), we receive data necessary to provide the integration features
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience with our services
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following situations:
- With Your Team: Information you share within your team is visible to other team members based on permission settings
- Service Providers: We share information with vendors who help us provide the service (hosting, analytics, email)
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Export: Request a portable copy of your data
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@arbtr.ai.
8. Third-Party Services
Our service integrates with third-party services, including:
- Supabase: Database hosting and authentication
- Vercel: Application hosting and analytics
- AI Providers: When you use AI features with your own API keys (BYOK), your content is processed by OpenAI or Google Gemini according to their privacy policies
Each third-party service has its own privacy policy governing the use of your information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
By using our service, you consent to the transfer of your information to the United States and other countries where our service providers operate.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For significant changes, we will provide additional notice through email or a prominent notice in our service.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@arbtr.ai
You can also review our Terms & Conditions for more information about using our service.